WHEN WILL MY CAR BE READY?
	Insurance Appraisal Vehicle Arrives Vehicle is scheduled for insurance estimate Insurance Adjuster examines vehicle with estimator Insurance Adjuster accepts liability for repairs Insurance Adjuster provides estimates for repairs Disassembly & Additional Parts Report Metal technician is scheduled for vehicle disassembly Vehicle is disassembled Any supplemental damage is reported to the insurance company Any supplemental damage is approved by insurance adjuster Customer is updated on estimated completion time Parts Delivery Initial parts order is generated Parts are delivered Metal technician is scheduled Structural & Mechanical Repairs Structural and body repairs are performed Vehicle set up on frame machine and unibody repairs are performed Major suspension damage repaired for drive ability if necessary Body panels are replaced or repaired Customer is updated on status of their car Prime & Paint Prep A paint preparation technician is scheduled for the vehicle Priming, sealing and corrosion protection are applied Repaired panels are washed and chemically treated Vehicle prepped, primed and block sanded Customer is updated on status Paint & Buff Vehicle is taped, bagged and masked by painter Vehicle undergoes a multi-step refinishing process in paint booth Vehicle paint finish is forced-air baked in booth Vehicle goes to a buff technician to fine finish the painted surfaces Customer is updated on status and responsibility for payment verified Trim & Final Mechanical Repairs Metal technician is scheduled for trim and moldings Trim and moldings are installed Vehicle is rescheduled for any mechanical repairs Any repairs to suspension or alignment are performed Any repairs to air conditioning are performed Detail Inspection & Test Drive Vehicle goes to detail shop for wash and clean up Vehicle is inspected Vehicle is test driven if necessary Any problems are corrected and re-inspected Customer is notified of delivery date and method of payment is verified Repairs Complete Estimator completes paperwork with insurance company Customer provides payment including deductible Customers picks up repaired vehicle Customer is happy!